IT Issues and Strategy for the City of Seattle

On June 10, 2014, Mayor Ed Murray appointed Michael Mattmiller  to the position of Chief Technology Officer for the City of Seattle. His appointment was confirmed by the City Council on July 22, 2014.  The SNC is pleased to have Michael join us to discuss issues of technology in the City of Seattle.

Seattle has faced challenges of substandard  broadband access for some communities, and struggles with how to exploit miles of currently dark fiber optic cabling beneath the city.   Recently the City has begun employing mobile phone apps that  allow users to report potholes and graffiti.  And city employees are seeing investment in their workplace to make them more productive and better manage City data.  The Department of Information Technology (DoIT) has recently released a Strategic Framework that describes the basis for some of these initiatives.

Will these changes make the City more effective in responding to citizens?  Issues of records retention and access to public records have stymied activists for years.  Many information technology initiatives, such as DPD’s permit and complaint mapping system are built by the department and may not fully serve the needs of citizens, though DoIT provides some oversight in the development of these tools.

What is the role of DoIT, how are newer technologies being adopted by the City (such as the City’s use of Twitter), and how does the City enable the emerging role of citizen hackers to create applications that serve various civic needs, such as those working on the issue of homelessness.

Michael Mattmiller has helped government agencies and businesses solve complex systems and technology challenges. His work has spanned technology domains, including software and service development, operations, security, and privacy.  As a consultant at PricewaterhouseCoopers, Michael helped both government agencies and commercial organizations improve their Information Technology (IT) security and governance programs. He has led delivery of data analytics programs that increased compliance with industry standards, increased efficiency, and resulted in additional revenue. In his role as a Senior Strategist in Microsoft’s Trustworthy Computing group, Michael helped define the company’s approach to privacy and data protection in cloud computing.  Throughout his career, Michael has maintained a focus on collaboration, engaging stakeholders to identify leading practices, create a shared vision of the opportunities created by technology, and drive adoption.

Please join us for what promises to be a lively and informative discussion.

[by Bill Bradburd 9/7/14]

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